Free AI-generated appliance repair proposal — diagnostic fee, parts markup, and pricing for washers, dryers, and fridges. Customize in 2 min, send as PDF.
Proposal from
TechFix Appliance Repair
Prepared for
Paul & Donna Whitaker
Washer & Refrigerator Diagnosis and Repair
Appliance 1: 2017 LG WM3900HBA front-load washer (approx. 7 years old). Complaint: drum not spinning during spin cycle. Diagnosis: worn motor coupling and failed door latch assembly. Appliance 2: 2016 Whirlpool WRF535SMHZ French door refrigerator (approx. 8 years old). Complaint: freezer maintaining temp but fridge section running 48–52°F. Diagnosis: failed evaporator fan motor in refrigerator compartment.
Service call diagnostic fee: $85 per visit, covering travel and first 45 minutes of inspection. This fee is applied in full toward labor if any recommended repair is approved at time of service. If no repair is authorized, the diagnostic fee is due at conclusion of the visit. Both appliances assessed in a single visit — no second diagnostic charge.
LG washer: — Replace motor coupling (OEM-equivalent part, confirmed in stock) — Replace door latch assembly — Run full test cycle to confirm spin cycle and door sensor function Whirlpool refrigerator: — Replace evaporator fan motor in refrigerator section — Check and clear any ice obstruction behind evaporator panel — Run 2-hour temperature verification after reassembly to confirm compartment returns to 35–38°F
Service call (diagnostic, credited to repair): $85 LG washer: — Motor coupling: $24 + 40% markup = $34 — Door latch assembly: $38 + 40% markup = $53 — Labor (washer, est. 1.5 hrs @ $90/hr): $135 Washer repair total: $222 Whirlpool refrigerator: — Evaporator fan motor: $62 + 40% markup = $87 — Labor (refrigerator, est. 1 hr @ $90/hr): $90 Refrigerator repair total: $177 Diagnostic fee credit: -$85 Total due at completion: $314 Payment: check, Venmo, or card (3% processing fee on card).
Parts: 90 days on all installed parts. If a part we installed fails within 90 days, we replace it at no parts charge. Labor: 30-day warranty on all repair labor. Return visit for the same issue within 30 days is at no charge. Warranty does not cover unrelated failures, power surge damage, or issues resulting from improper use. Note: Both appliances are 7–8 years old. If a second unrelated issue develops after this repair, a new diagnostic fee applies. Per our standard policy: if future repair costs exceed 50% of appliance replacement value at that time, we'll recommend replacement and you pay only the diagnostic fee.
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Create Your Free AccountCharge a diagnostic fee and apply it toward the repair — never offer a free diagnosis. A $75–$95 service call fee that gets credited toward any approved repair tells clients you value your time and filters out callers who want a second opinion for free. State this clearly in the proposal under a 'Diagnostic Policy' heading. Clients who are serious about getting the appliance fixed will pay it without complaint. The ones who push back were going to price-shop you anyway.
Parts markup is standard practice — put it in the proposal and explain it once. Appliance repair technicians typically mark up parts 30–50% over cost to cover sourcing time, warranty handling, and parts runs. One sentence handles this: 'Parts are sourced at our cost and marked up 40% to cover procurement, warranty support, and return trips if a part arrives damaged.' Clients who understand the markup don't argue about it. The ones who would have argued were going to regardless.
Apply the 50% rule in writing, not verbally. If the estimated repair cost exceeds 50% of the appliance's current replacement value, say so on the proposal and give the client a clear choice: proceed with repair, or decline and pay only the diagnostic fee. Put this threshold in your boilerplate. It protects you from the client who approves a $400 repair on a $500 washer and then blames you when the appliance fails six months later from an unrelated issue.
Note parts lead time before the client commits. A refrigerator compressor for a discontinued model might be a 7–10 business day special order. A drum belt for a common Maytag dryer ships same day. Clients who find out about lead time after approving the repair feel misled — even though nothing changed. Put estimated parts arrival in the proposal so they can decide whether to wait or replace. You close more approvals this way, not fewer.
Document appliance age and condition in the proposal header. Write it down: 'Appliance: 2013 Samsung RF263BEAESR, estimated 12 years old, compressor issue.' Clients with older appliances who later experience a second unrelated failure will remember that you fixed it and not that the machine was already aging out. The written record shows what the appliance's condition was when you arrived — and protects you from being blamed for a normal end-of-life failure on a machine that was already 10 years old.
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